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At Vorkalinkhiphlox, we are committed to providing the highest quality floral arrangements and exceptional customer service. Your satisfaction is our priority, and we stand behind every bouquet we create.
We guarantee that all flowers delivered by vorkalinkhiphlox will be fresh, beautiful, and professionally arranged. If you are not completely satisfied with your order, please contact us within 24 hours of delivery.
Please understand that flowers are natural, perishable products. Slight variations in color, size, bloom stage, and appearance are normal and do not constitute grounds for return. We carefully select each stem to ensure quality, but natural variations are part of the beauty of fresh flowers.
If you experience any issues with your floral arrangement, please contact us immediately:
When reporting an issue, please provide:
Depending on the nature of the issue, we may offer:
The resolution will be determined on a case-by-case basis after reviewing the details of your concern.
Orders may be cancelled or modified up to 24 hours before the scheduled delivery time. Cancellations made within 24 hours of delivery may be subject to a cancellation fee, as flowers may have already been purchased and prepared.
To cancel an order, please contact us as soon as possible:
If a refund is approved, it will be processed within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.
If your arrangement was not delivered on the specified date or time, please contact us immediately. We will investigate the issue and work to resolve it promptly.
Please note that we are not responsible for delivery delays caused by:
If your arrangement arrives damaged, please take photographs and contact us within 24 hours. We will arrange for a replacement or refund as appropriate.
Custom arrangements and special event orders may have different cancellation and return policies due to the specialized nature of the work. These policies will be communicated at the time of order.
Flower availability varies by season. If a specific flower is unavailable, we will substitute with a similar variety of equal or greater value while maintaining the overall design aesthetic. If you have concerns about substitutions, please contact us before placing your order.
To ensure the longevity of your flowers, please follow the care instructions provided with your arrangement. Proper care significantly extends the life of fresh flowers. Issues arising from improper care are not covered under our satisfaction guarantee.
If you have questions about our Return Policy or need assistance with an order, please contact us:
Vorkalinkhiphlox
Coolmeen, Curry (Macmanus)
Mayo Abbey, F12 N7X4
Ireland
Phone: +353949366858
Email: notifyuse@vorkalinkhiphlox.world